Terms & Conditions

Any access or use of www.millrats.com constitutes acceptance of the following Terms & Conditions on your behalf. Acceptance means you will be bound to the terms in this agreement and any provisions made in the future. Johnstown Family Entertainment, LLC has the right to amend their Terms & Conditions and Privacy Policy at any time. It is your sole responsibility to check back frequently for updates and changes.  

Liability Disclaimer

www.millrats.com and any information found on the site are offered for informational purposes only. Johnstown Family Entertainment, LLC is not liable or responsible for the availability, usefulness, or accuracy of the content made available or transmitted to this site. The information has not been verified by an outside source or authenticated either wholly or partially by Johnstown Family Entertainment, LLC. Johnstown Family Entertainment, LLC is not responsible or liable for any misfortune, hardships, or injury resulting from the use of this site.


Copyright © Johnstown Family Entertainment, LLC, 2020. All rights reserved. The materials on this website, including all text, images, graphics, design concepts and information, are protected by applicable copyright laws. Reproducing, copying, duplicating, publishing, distributing, or use of any information on www.millrats.com, in whole or part, is restricted (except as provided by the Terms & Conditions of this site or with written permission from Johnstown Family Entertainment, LLC.)

Return/Refund Policy

Returns and refunds for products sold on www.millrats.com are at the sole discretion of Johnstown Family Entertainment, LLC. Contact our Return/Refund Representatives for more information on our return and refund policies, and/or to find out if your product(s) is applicable for return/refund. Products damaged by misuse, abuse, or regular wear and tear will not be accepted for return or refund. Upon incident of manufacturer defect, Johnstown Family Entertainment, LLC’s Return/Refund Representatives will award you a refund if appropriate or provide manufacturer contact information. If you receive the wrong order, or ordered the wrong product, contact our Return/Refund Representatives within 1 week from receipt of the items. If product damage is at the direct fault of Johnstown Family Entertainment, LLC, report the damage within 1 week from receipt of the items for a refund.

Johnstown Family Entertainment, LLC reserves the right to refuse returns for any reason.

Sales, Pricing, and Pricing Modification

All purchases are subject to availability. Any products may be discontinued at any time for any reason.

Johnstown Family Entertainment, LLC reserves the right to modify the prices of any tickets, merchandise and any other products and services offered. Johnstown Family Entertainment, LLC is not responsible for any error in copy or images relating to any products or services.

Shipping Policy/Delivery of Goods

Products purchased on www.millrats.com are shipped via Fed Ex, UPS, or USPS (carrier chosen by Johnstown Family Entertainment, LLC). Delivery time is contingent on the shipping method you choose during the checkout process (standard shipping time is typically 1-5 business days).

Johnstown Family Entertainment, LLC is not responsible for the care or delivery of your order once it has been transferred to the carrier and leaves our facility. The responsibility to safely deliver products in a timely manner is forwarded to the carrier. If you receive damaged or defective property that you believe to be the fault of Johnstown Family Entertainment, LLC, contact our return department for assistance.

Privacy Policy

What Information Do We Collect?

Johnstown Family Entertainment, LLC only collects information provided by you, the website user, when you place an order for our products or services, register on our site or create a member account, subscribe to our newsletters, or fill out contact forms. Information collected through these methods include: name, email address, mailing address, phone number, or credit card information and billing address.

Any information collected from you while using our website may be used to: personalize your experience on our site, improve our website, improve customer service, or to process transactions. The information collected, whether private or public, will not be given, sold, exchanged, or transferred for any reason to another company or person without your consent, other than for the purpose of delivering the products or services purchased. The email you provide during purchase will only be used to update you on information regarding your order.

Website Security Methods

Any credit card information, or other sensitive information, collected by www.millrats.com is first transmitted to Secure Socket Layer (SSL) technology and then encrypted into our database, only accessible by authorized persons with right to access our systems. All authorized persons are required to keep information accessed via our database confidential.

Currency in which transactions on www.millrats.com will be conducted is in United States currency.

Web Hosting Service Contact Information

Nextwave Concepts, 2339 Shirley Road, Wilmington, NC 28405